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Frequently Asked Question

Didn’t find the right answer? here you can ask your own questions to our support

What is DhuMall iPrimeWork ?

DhuMall iPrimeWork is an unparalleled freelance marketplace that brings businesses and freelancers together, offering one of the best services in the industry.

How much commission do I need to pay?

Our commission rates vary based on the project type or service categories. You can view the commission details in your account settings.

What are the benefits of joining the Freelance platform?

Joining our platform grants you access to a global pool of skilled freelancers, secure payment options, project management tools, and dedicated support. Showcase your skills, discover new opportunities, and grow your freelance career.

Do I need to pay extra fees for withdrawals?

We offer the following withdrawal methods:

  • Withdrawal to your PayPal Account – No fees. For the list of PayPal services by country, please visit PayPal Fees.
  • Payment through Stripe – No fees. Stripe charges a service fee of 3.5%.
  • Direct transfer to Malaysia-based banks – No fees.
  • US Dollar Wire Transfer – Minimum USD30 per transfer.

What is the platform's operating hours?

Our platform operates 24/7, enabling you to work on projects and communicate with clients at your convenience. Our support team is also available during regular business hours to assist you.